경쟁율이 치열한 IT업계에서 아무런 목표없이 아무런 희망없이 무미건조한 생활을 하고 계시나요? 다른 사람들이 모두 취득하고 있는 자격증에 관심도 없는 분은 치열한 경쟁속에서 살아남기 어렵습니다. SAP인증 C_BOSUP_90시험패스가 힘들다한들ITExamDump덤프만 있으면 어려운 시험도 쉬워질수 밖에 없습니다. SAP인증 C_BOSUP_90덤프에 있는 문제만 잘 이해하고 습득하신다면SAP인증 C_BOSUP_90시험을 패스하여 자격증을 취득해 자신의 경쟁율을 업그레이드하여 경쟁시대에서 안전감을 보유할수 있습니다.
영어가 서툴러 국제승인 인기 IT인증자격증 필수시험 과목인SAP인증 C_BOSUP_90시험에 도전할 엄두도 낼수 없다구요? 이런 생각은 이글을 보는 순간 버리세요. SAP인증 C_BOSUP_90시험을 패스하려면ITExamDump가 고객님의 곁을 지켜드립니다. ITExamDump의SAP인증 C_BOSUP_90덤프는 SAP인증 C_BOSUP_90시험패스 특효약입니다. 영어가 서툴러고 덤프범위안의 문제만 기억하면 되기에 영어로 인한 문제는 걱정하지 않으셔도 됩니다.
ITExamDump는 여러분이SAP 인증C_BOSUP_90인증시험 패스와 추후사업에 모두 도움이 되겠습니다. ITExamDump제품을 선택함으로 여러분은 시간도 절약하고 돈도 절약하는 일석이조의 득을 얻을수 있습니다. 또한 구매후 일년무료 업데이트 버전을 받을수 있는 기회를 얻을수 있습니다. SAP 인증C_BOSUP_90 인증시험패스는 아주 어렵습니다. 자기에 맞는 현명한 학습자료 선택은 성공의 지름길을 내딛는 첫발입니다. 퍼펙트한 자료만이 시험에서 성공할수 있습니다. ITExamDump시험문제와 답이야 말로 퍼펙트한 자료이죠. ITExamDump SAP 인증C_BOSUP_90인증시험자료는 100% 패스보장을 드립니다.
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SAP인증 C_BOSUP_90시험은 IT인증자격증중 가장 인기있는 자격증을 취득하는 필수시험 과목입니다. SAP인증 C_BOSUP_90시험을 패스해야만 자격증 취득이 가능합니다. ITExamDump의SAP인증 C_BOSUP_90는 최신 시험문제 커버율이 높아 시험패스가 아주 간단합니다. SAP인증 C_BOSUP_90덤프만 공부하시면 아무런 우려없이 시험 보셔도 됩니다. 시험합격하면 좋은 소식 전해주세요.
시험 번호/코드: C_BOSUP_90
시험 이름: SAP (SAP Certified Support Associate - Incident Management with SAP BusinessObjects)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
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Q&A: 80 문항
업데이트: 2013-11-28
C_BOSUP_90 덤프무료샘플다운로드하기: http://www.itexamdump.com/C_BOSUP_90.html
NO.1 What is SAP EarlyWatch Check?
A. It is a fully automatically generated report.
B. It is a document that customers follow to check their platform.
C. It is a service delivered onsite.
D. It is a service delivered remotely.
Answer: D
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NO.2 What can the processor use in the Service Desk for message processing? (Choose two)
A. CRM_DNO_MONITOR transaction within SAP GUI
B. Transaction INCMAN
C. Business Process Monitoring Work Center
D. Incident Management Work Center
Answer: A,D
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NO.3 The customer has an error that can be reproduced on their system.
How do you proceed to investigate this issue?
A. The customer is no longer entitled to support since they have caused a fault in the system.
B. Ask the customer to use a different system since this installation is experiencing issues.
C. Ask the customer to document the workflow step by step so that you can attempt to reproduce the
issue on your internal system.
D. The customer's system has the fault therefore you only need to use their system for further
investigation and testing.
Answer: C
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NO.4 How can you find the Root Cause Analysis within SAP Solution Manager?
A. Use the appropriate work center transaction code.
B. Fill in the search box with keyword Root Cause Analysis.
C. Open a new application with default settings.
D. Use the left side menu.
Answer: A
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NO.5 What does Mission-Critical Support within SAP Enterprise Support include? (Choose two)
A. Ramp-up support
B. Robust Service Level Agreements (SLA)
C. 7 x 24 root cause analysis
D. SAP system backup
Answer: B,C
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NO.6 If you want to add an SAP or non-SAP system to your landscape, which transaction do you need to
run?
A. SOLMAN_WORKCENTER
B. MSY_SETUP
C. SMSY_SETUP
D. SMSY
Answer: D
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NO.7 What is the characteristic of a system when defined as a subset of the installation in SAP systems.?
(Choose two)
A. A system corresponds to production, test AND development environment.
B. A system is identified using a system ID.
C. One system can be a child to multiple installations.
D. A system corresponds to either production, test OR development environment.
Answer: B,D
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NO.8 What type of reports can be produced with SAP EarlyWatch Alert?
A. Reports exclusively with graphics
B. Reports with animations
C. Reports with or without graphics
D. Reports exclusively without graphics
Answer: C
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NO.9 What does priority in incident management mean?
A. It is an attribute of the customer's system.
B. It is an attribute that characterizes the urgency of an issue.
C. It is an attribute of the Service Desk.
D. It defines the importance of the customer for SAP.
Answer: B
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NO.10 What is the recommended way to progress a message that is difficult to clarify?
A. Escalate the message immediately to a more senior support consultant.
B. Ask the client to provide screenshots and request information point by point.
C. Change the message status to Customer Action and tell the client that you cannot do much until more
information is provided.
D. Force the client to close the message and open a new one that is clearer.
Answer: B
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NO.11 What is Product Support Hierarchy in SAP environment? (Choose two)
A. It is an instrument in organization and reporting within Product Support.
B. It defines the maintenance pricing level.
C. It is a view on the Application Component Hierarchy.
D. It is part of the Service Level Agreement.
Answer: A,C
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NO.12 You receive a customer message where several issues are reported.
What will be your next step?
A. Ask the customer to create one message per issue.
B. Ask your colleagues for processing this message.
C. Solve all issues in the message, because it is beneficial for customers to report several issues in one
message.
D. Start message processing without contacting the customer.
Answer: A
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NO.13 What characterizes On the Job Enablement sessions?
A. They are workshops coordinated by the Partner Services Adviser (PSA).
B. They are open workshops.
C. They are not available to Channel partners.
D. They are chargeable add-ons.
Answer: A
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NO.14 What is the Software Developer Network (SDN)?
A. The Software Developer Network (SDN) is a portal containing information about code strategy for third
party products.
B. The Software Developer Network (SDN) is a portal containing robust and complete information about
the underlying code of the SAP Product suite.
C. The Software Developer Network (SDN) is a portal containing robust and complete collection of
content and collaboration dedicated to SAP technology.
D. The Software Developer Network (SDN) is a tool that is available only to the SAP developer team to
brainstorm solutions for code level issues.
Answer: C
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NO.15 As an SAP partner you have implemented SAP Solution Manager.
Which of the following statements reflects the requirements with regards to SAP Solution Manager
installation on the customer site?
A. Customers do not require their own SAP Solution Manager installation.
B. Customers require their own installation of SAP Solution Manager.
C. Customers and partner need to have SAP Solution Manager clustered.
D. Customers need to install SAP Solution Manager and the partner needs to connect to it.
Answer: A
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