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Avaya인증 3301시험을 패스하는 지름길은ITExamDump에서 연구제작한 Avaya 인증3301시험대비 덤프를 마련하여 충분한 시험준비를 하는것입니다. 덤프는 Avaya 인증3301시험의 모든 범위가 포함되어 있어 시험적중율이 높습니다. Avaya 인증3301시험패는 바로 눈앞에 있습니다. 링크를 클릭하시고ITExamDump의Avaya 인증3301시험대비 덤프를 장바구니에 담고 결제마친후 덤프를 받아 공부하는것입니다.
시험 번호/코드: 3301
시험 이름: Avaya (Avaya Aura Contact Centre Maintenance & Troubleshooting Exam )
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일년동안 무료 업데이트
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Q&A: 54 문항
업데이트: 2013-11-26
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3301인증시험은Avaya사의 인중시험입니다.Avaya인증사의 시험을 패스한다면 it업계에서의 대우는 달라집니다. 때문에 점점 많은 분들이Avaya인증3301시험을 응시합니다.하지만 실질적으로3301시험을 패스하시는 분들은 너무 적습니다.전분적인 지식을 터득하면서 완벽한 준비하고 응시하기에는 너무 많은 시간이 필요합니다.하지만 우리ITExamDump는 이러한 여러분의 시간을 절약해드립니다.
3301 덤프무료샘플다운로드하기: http://www.itexamdump.com/3301.html
NO.1 At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of
component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other
component responds to requests?
A. User Agent
B. SIP Gateway Manager
C. Back to-Back User Ag
D. SIP Server
E. SIP Gateway
Answer: B
Avaya 3301 3301 3301
NO.2 While Investigating an Issue with an Avaya Aura Contact Center (AACC) Contact Center Manager
(CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the
cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs.?
A. D:\Avaya\Logs\CCMS\TFE 1.log
B. D:\Avaya\l_ogs\CCMS_TFF 1.log
C. D:\Avaya\Logs\CCMS_TFE_5.log
D. D:\Avaya\Logs\CCMS\CCMS_TFE_1.log
Answer: C
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NO.3 An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and
reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open
attachments in inbound e-mails.
What is a possible cause of this problem?
A. The agent ¯ s w eb b r o w se r i s no t se t f o r t he co rr ec t cha r ac t e r encod i ng .
B. .NET 3.5 Service Pack 1 is not installed on the agent ¯ s co m pu t e r.
C. Internet Explorer is not set as the default browser on the agent ¯ s co m pu t e r.
D. The agent has not been granted ° open -mail Attachments ± ri gh t s i n C on tr ac t C en t e r m u lti m ed i a
(CCMM).
Answer: A
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NO.4 Which SIP component supports both H.323 and SIP protocol architecture, and which common media
streaming protocol is supported?
A. SIP Gateway Manager with transport Layer Security (TLS)
B. Network Routing Service with TCP and UDP
C. Back to Back User Agent (B2BUA) with TLS
D. SIP Gateway with Real-Time Protocol (RTP)
E. SIP Redirect Server with RTP
Answer: C
Avaya인증 3301최신덤프 3301 pdf
NO.5 In the Avaya Aura Contract Center (AACC) SIP environment, when a call is presented to an agent ¯ s
telephone, the Avaya Aura Agent Desktop (AAAD) also alerts the agent to the incoming call. The call may
be answered either via the telephone or AAAD.
If the agent uses the AAAD to answer the call, which protocol is used between AACC and the switch to
signal off-hook?
A. CCT
B. SIP RTP
C. TAPI
D. TR87
Answer: A
Avaya 3301 3301 3301
NO.6 The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS)
contains multiple entries for each host. You have removed the duplicate entries by manually editing the
file.
What should you do next to completely resolve the issue?
A. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.
B. Reboot the CCMS server.
C. Use the windows services utility to restart the MAS Configuration manager services.
D. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS
server.
Answer: B
Avaya dump 3301 3301
NO.7 Where are current SIP messages logged by Contact Center Manager Server?
A. C:\Avaya\logs\CCMS\SipMessages0
B. D:\Avaya\Logs\CCMS\SGM\SipMessages0
C. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0
D. F:\Traces\Avaya\Logs\CCMS\SGM\SipMessagesO
Answer: D
Avaya최신덤프 3301 3301 3301인증 3301
NO.8 Your department has installed a backup utility client application on your co-resident Contact Center
Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing
the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC)
system.
What are the symptoms of this problem that you experience?
A. The TFE service fails to start and calls are not processed.
B. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
C. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop)
(AAAD).
D. SymposiumWC.exe fails to start and supervisors are unable to log in to Contact Center Manager
Administrator (CCMA).
Answer: B
Avaya 3301 3301
NO.9 Avaya Aura Contact Center Manager Server (CCMS) is host to the Contact Center Security framework
certificate Store. In the procedures to Create a Certificate Store, once the store is created is also created.
A characteristic of this certificate is that it contains__________.
A. a private key that is used in private - public key encryption
B. a public key that is used in public - public key encryption
C. a private key that is used in private - private key encryption
D. a public key that is used in private - private key encryption
Answer: B
Avaya dump 3301 3301 3301 3301 dumps
NO.10 In Avaya Aura Contact Center (AACC), how do you create auto responses that address the most
commonly received e-mail queries?
A. Run ,1 "Contacts is Closed by Auto Suggestion, top 5" historical report from the "Multimedia" folder in
Historical Reporting on the Contact Center Manager Administration (CCMA) server, and auto suggestion
keywords and responses from the report to create new e-mail auto-respect.
B. Enable "Keyword Reporting" for e-mail contactsinthe "E mail" tool in Contact Center Multimedia
(CCMM) Administration, then use the "Keyword Frequency" tool to determine which keywords would be
used to trigger new auto-responses.
C. Run a "Contact Summary" report in Historical Reporting on the CCMA server and create
auto-responses based on the most frequently-occurring e-mail contact topics in the report.
D. Use the "Auto-Suggest Promotion" tool in CCMM Administration to promote auto-suggestions
auto-responses based on the percentage of contacts for which each auto-suggestion was selected.
Answer: B
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